When we arrived we were greeted by the friendly front of house staff this set the tone for the whole ihg experience which i will be repeating again[Less]
By unlucky ian
hotel good location poor main menu and bar, a good quality room, parking and breakfast ok trying hard to shine but not quite there yet.[Less]
I stayed here for business training and i found it was perfect for this. The room was lovely, and the best i have stayed in. Very spacious and the bed was super comfy. i am not a great sleeper, but[More] even i manged to get a fab night sleep.[Less]
Great Service and Comfortable
Very comfortable and great service
Breakfast food was very good enjoyable and always being replenished.
check in quick
room very clean and comfortable I would recommend this hotel to[More] anyone needing to stay in this area.
It is a great hotel with close link to Birmingham NEC very easy to get to in rush hour in the morning.[Less]
I like staying here when in the area.
The welcome is always friendly and the rooms always clean.
The breakfast is basic, but more than adequate.[Less]
Such a pleasant experience.
Arrived quite late to check in and was met with a warm welcome. All the night staff were awesome throughout the stay (minimal contact with day staff due to being at work). Dave was fantastic - really[More] attentive and made a great impression. Credit to your team. Looking forward to my next stay there :-)[Less]
Staff very friendly and hotel was clean and comfortable.[Less]
Room good but being charged extra for car parking not so
Room was excellent value, clean and comfortable, breakfast was up to the normal standard except for one morning when a slice of bread was mouldy, pointed this out to a member of staff who took it[More] away and checked the rest in case of anymore if I had not turned the slice over I may have toasted it.
I was not happy to have to pay £3 a night to park my car in the hotel car park which was never full during our stay even though I knew of the charge before booking if this charge had been on the room rate no problem but to have to pay at the end of our stay I believe is wrong having traveled nearly 250 miles to get there.[Less]
Another night in a Holiday inn
The only negative I have is that this hotel costs me more than the Holiday inn express in Frankfurt and Dusseldorf where I often stay ,as a business user the internet needs to be improved and access[More] simplified[Less]