The facility is well kept and the rooms were nice and clean. It has everything you need on premise. The exercise room in nice and equipment is up to date and well maintained. I suggest a spa, sauna[More] or steam room to compliment the exercise room.[Less]
Overall experience was good
Overall experience was good - no fuss - just very efficient.[Less]
Near airport hotel worth visiting
Nice accommodations and good food choices at this hotel. Pleasantly surprised![Less]
Comfortable bed, really nice room and friendly service
Thanks for my overnight stay at the Crown Plaza, I was really impressed with the room and felt that the small touches were well considered and nicely done, leading to a comfortable break at the hotel.[Less]
A new Gem
Needed a stop over near London with quick access in to Central London and airport. Found this little gem. Perfect refurbished hotel 2 mins from junction 2 M40. Took 35 mins to drive into Westfield,[More] park and 15 mins to get the underground into Oxford street. Perfect to avoid congestion charge and traffic. Hotel it self was more like a five starr, I travel a lot and use the intercontinental where ever I can but this hotel was just a good as the 5 star offering from the IHG group. Personally I think its thet staff that make the difference when comparing hotels and here they were just about the best. From Ann at check in to the chef, you could tell that the training was of the highest standard.
WOuld use again if in the area and didnt fancy paying central London prices.[Less]
Comfortable and everything you need.
One suggestion put spa brochures in the rooms.[Less]
Comfortable well presented hotel
Stayed here for business prior to a flight the following day. Arrived late so was unable to make use of communal areas or try the food.
Staff were very helpful and friendly, I was speedily checked in[More] and chilling out in my room within a matter of minutes.
Checked out early in the morning and returned the next day to collect my car, process was smooth and uneventful, I was on my way quickly[Less]
A night at LHR
Very helpful and welcoming staff following taxi mix up taking me to wrong hotel initially! Light, bright but quiet lobby. Staff dealt with International IHG card mix up, luggage assistance to my[More] room. Very comfortable and spotlessly clean, quiet floor. Very safe. All staff polite but discreet. Bus transfer to airport on time and easy.
Only downside breakfast doesn't start early enough![Less]
My wife and I are motorcyclists and booked into this hotel for a visit to family this last weekend. I used to live in the area and knew the area to be a bit run-down (or was 10 years ago).
Imagine[More] my surprise to find a bright modern comfortable hotel with welcoming staff on the front desk for whom nothing was too much trouble.
The entire visit was perfect! I was worried that being so close to Heathrow I would have plane noise all evening/night but my fears were unfounded.
Ioana in the restaurant was perfectly accommodating and looked after us very well at breakfast and Eirini on the front desk not only checked us out efficiently with no trouble, we also had a chat about motorcycles as she also is a rider
We will be returning time and again - keep up the good work!
This is one of the BEST Holiday Inns I have stayed at - and I stay VERY regularly as an ASPIRE ELITE level guest.[Less]