The location of this hotel is good but it is a little bit tired. As a Priority Club member I am offered an upgrade - the room was pretty basic - so I can assume that others were smaller or in some[More] way inferiar.[Less]
Nice hotel and friendly staff
I am an Elite Spire member and used points for my stay here. Friendly staff and a big holiday inn with a health club. It is not really close to any major walking distance restaurants (except maybe[More] beefeater) so we ate at the Bar. We liked the food. Enjoyed our stay.[Less]
Comfortable Beds Great sleep
All round good stay, Room was clean and had good facilities. We used the pool which was great for the kids the burn some energy[Less]
Nice staff. Good rooms, although small. Great breakfast choices and location.[Less]
Always great service!
I have stayed at the Holiday Inn Express (London Swiss Cottage) on a number of occasions and it is always a great experience! The staff are attentive and I'm always guaranteed a relaxing stay.[Less]
Great location in a good property
By Glasgow Friend
The room was clean and the facilities more than adequate. The front staff were excellent and responded quickly to any requests.
It is perfect for a short stay and conveniently located across from the[More] cinema, the bus lines and the tube station.
For longer stays, the room is a bit tight for large suitcases.
Excellent choice for a get away weekend in London and easy to get anywhere in the city via bus or underground.Good restaurants nearby on Finchley Road, Swiss Cottage, or West End Lane.[Less]
Warm Freindly and Homely atmosphere
Superb staff who are friendly welcoming and attentive. The whole atmosphere is relaxed and easy. Superb facilities short walk to Vauxhall Tube
Great place loved it !![Less]
Excellent hotel with very friendly staff
Had a very enjoyable stay, looked after very well by the very attentive staff[Less]
Lovely rooms and good customer service
We stayed at this hotel over a weekend for a birthday celebration. I was impressed by the interior of the hotel and especially our room, which was modern and had all amenities that you would need for[More] your stay. It was also very clean and quiet. We had requested a room overlooking the thames but this had not been accommodated, however we were still pleased with the room as it was very quiet and comfortable and there was a bottle of wine and a welcome pack left as a birthday gift. The bathroom was modern and very clean and included lovely shower/shampoo gels etc. It was great having kitchen facilities in the room and although we did not use them much it meant we could have cold drinks in the fridge. We had breakfast on both days. The first day, Sunday, was fine and we enjoyed an english breakfast. However on the second day, Monday, there was no bacon and the toast machine had been put on the wrong settings so the toast was burnt on one side. Apart from this we really enjoyed our stay and would definitely use this hotel again. The staff were extremely welcoming and helpful and the hotel was in an excellent location to explore London. There was also the bonus of the hotel dog! Overall we enjoyed our stay and would not hesitate in recommending this hotel to our friends and family.[Less]