Everyone very helpful and friendly in the hotel with one exception at breakfast. He was clearly busy but a polite "one moment" would have been better than a "yes".
Other than that the hotel is great[More] with lots to do in and around the place.[Less]
First time (after 7 visits) at this hotel to receive an upgrade to suite and complimentary minibar along with 2pm checkout. Excellent[Less]
Business Stay - CP London Docklands
stayed for 4 nights for business purposes and had an enjoyable experience.
Location is very close to DLR with easy access to central London.
Excellent business facilities, spa and gym facilities,[More] rooms and bathrooms very clean. I recommend it.[Less]
By Tim D2
Convenient location, good breakfast. I did not see a fitness center or the mention of one anywhere. Pillows were hard as rocks and the rooms dated.[Less]
A really good sized hotel in a great location. Reasonable facilities, although would benefit from a pool / gym. Staff were attentive, and genuinly made the effort to give good service.[Less]
CLEAN, COMFY AND PRACTICAL
Like staying here because of the mobility accessible rooms available. Not in wheelchair but have difficulty with bath and/or shower. I can manage these facilities in a fashion.
Limited channels on[More] the TV but if you spend your evenings out, then it is not a problem.
I gave 3/5 for sleep quality but this is no reflection on the room, I just do not sleep very well because of health problems.[Less]
This is the best IHG Hotel experience which we have had. The staff were very friendly helpful and happy in their work.[Less]
Basic in need of referb
Ok Hotel ,but very tired, needs referbishment
I hope this feed back helps
Room 130, mould around bath sealer,furnature very worn , carpet stained and worn,had damp smell to room.
Good location, pool[More] area needs good clean up to a better detail of cleaning[Less]
very good stay nice bed highly recommended would use again in the future[Less]