Another great stay at the hotel which has a good all round amenities. The gym is ok (please do something with the tv . music.). Staff on reception all very welcoming food ok but revamp the menu[More] although ok it doesn't serve the traveler who is trying to keep fit!! The staff are very welcoming and the breakfasts are great. If your in the area i would definitely recommend.[Less]
Super Excec Rooms
By Clive iHG
Excellent room and the best I have stayed at in the UK.[Less]
By Kelly Moss
I like the hotel for its location and its staff but there are a few things that annoy me. The room are an ok quality with many of them requiring a little freshen up as they need some attention. The[More] staff in general are great and very helpful but the restaurant/bar meals are extremely frustrating as in most nights they will stop taking orders for an hour or so to clear a "back log" and as there is little around the hotel this isn't ideal. Finally despite reminding them when I am there I nearly always have the hassle of emailing IHG to receive my welcome bonus points as they very rarely add them,not a bit issue but a timely one.[Less]
very good wanted a clean bed and bathroom as a place to sleep when visiting family in Birmingham .[Less]
value for money
excellent amenities for short stay[Less]
A good example of the HIE brand. We received a warm welcome on arrival and the staff were helpful and courteous throughout. The property is maintained to a high standard in both rooms and common[More] areas. Only gripe would be that the double bed was really small, so didn't have the best sleep. Otherwise, very good.[Less]
Great stay,comfortable room,nice breakfast,clean tidy rooms and hotel[Less]
The hotel provided the basic's that you need when away.
The lighting, mirrors and plug sockets were sensibly placed and located in the room (you would be surprised how many aren't!).
The hotel was[More] quite and I slept well.
Only negative is the dinner option. They can only server 4 varieties of Pizza at the hotel. There is a TGI opposite but I was wanted to stay in on a cold autumn night but had to go and sit in a loud music family diner for my dinner.[Less]
Extremely helpful staff
I left a valuable item behind when I checked out and didn't realize until hours later. I contacted the hotel as a last resort and didn't really get my hopes up. The staff was really helpful and found[More] it and sent it to me. I really appreciate it and very grateful![Less]