Nice place at a good location. Enjoyed the stay. Friendly staff.[Less]
Great hotel, great location, great resuarant
Very impressed with the Crowne Plaza - Kensington. Rooms and hotel are excellent. I try not to eat in the hotel, however - on this occasion I did and the food was excellent!!!!
Thank you very much.[Less]
Classy Hotel and restaurant
By Paul A. R.
As expected, the hotel was very up-market, yet for the price, very affordable. The adjacent Asian restaurant was very nice, very pleasant staff, and the food very authentic (my wife is a Thai[More] cook).
I recommend this for anyone needing to stay close to many attractions or consulates.[Less]
Good convenient hotel next to Southend Airport.
Great attentive staff and very comfortable, clean rooms.
Would definitely stay when we visit Uk again[Less]
Quiet and clean hotel
By Dave H
The hotel is located beside the M4 and not far from Heathrow airport, but there was very little noise.
Comfy and reasonable sized rooms and modern clean bathroom.
Bed was too firm and the[More] bedclothes felt lightweight, the air-conditioning was stuck at 16 degrees in my room so I switched it off but the room didn't get too hot thankfully.
I think all HI Expresses have these types of bed and bedclothes/pillows, this is the only thing that lets this hotel down. But as I was only staying for a few hours between plane changes it was sufficient[Less]
Staff were friendly and helpfull
Clean friendly Hotel.
Easy to find, staff were great.
Only issue, was breakfast could have been better and the bed is very soft.
Upgrade these issues and you will have a 1st class hotel.[Less]
Hotel is o.k.
I spent there only one night, so I cannot really say much. I didn't use too many facilities. In general: room was clean, bed was comfy, restaurant is cosy. Food was o.k. Staff is nice. Catering for[More] training was good. It was a bit pricey, but I always have choice, don't I? It was a bit cold in the hotel, though. But maybe it is just me ;-).[Less]
A free high speed wifi to IHG member is needed as normal wifi is unreachable sometimes! Thank you![Less]
Welcoming and great night sleep!
Really comfortable bed - love having a choice of pillows.
Fitness room way too overcrowded with equipment, but otherwise good swimming pool and leisure services.[Less]