Friendly staff give great service with a comfy bed.
I recognised several members of staff on the reception from previous stays. They had previously worked in the restaurant/breakfast room and it was good to see Holiday Inn management 'grow their own'[More] by appointing from within. Certainly these young staff members are always very warm and friendly and a credit to the company.[Less]
Good customer service
Staff were friendly and helpful who resolved a problem without hassel or questions[Less]
A good night's Sleep and nice shower to help wake up in the morning.[Less]
one night in Hoylake
By wirral lady
i and my boyfriend found the hotel experience very good,the staff team are very helpful.
I am coeliac and the lady in the dinning area went and got me gluten free bread and toasted it for me.a[More] lovely
gesture i was quite taken my this.[Less]
Good value HIE
Only stayed the one night. Check in and out speedy and accurate. Room small but adequate. Rewards membership acknowledged. Free drink offered and very welcomed. Breakfast was a buffet that had great[More] sausages offer. We paid for a package for one night plus a 3 course meal at Marcos next door which makes that deal exceptional value[Less]
Just want somewhere to stay - fits the bill!
We needed somewhere to stay for a night so that we could attend a funeral in Hoylake without a 400 mile round trip, and this hotel came up when I searched for 'dog-friendly hotels in Hoylake'. Having[More] a very large dog (a Leonberger) I had to ask if it was ok to bring him, to be assured that it was. The confirmation email did state a maximum weight of 30lbs, and a Leonberger is 140 ! Perhaps it was the fact that November is a relatively quieter time, but we were welcomed with absolutely no problems whatsoever. The rooms are comfortable enough, and we found everything to be clean and tidy. Breakfast is what you would expect - a self-service buffet type - but it provided what we needed. One major plus is the 20% discount that we got for our evening meal at the adjoining Marco's restaurant. I don't know about other staff, but Sophie at the Reception desk was very friendly and helpful at all times. For our short stay we didn't need a gym, swimming pool etc. - this fitted the bill perfectly.[Less]
Comforable and relaxing stay
The hotel offered a relaxing environment in which to consolidate the days business activities.[Less]
Fantastic Staff, Great Service
By Mrs Soft
All the staff in this hotel have a great attitude to service excellence and make every stay a pleasure[Less]
Pretty much an oasis in Preston
The Holiday Inn Centre in Preston is a comfortable hotel with very nice staff, good rooms - apart from the provided (business) internet speed - and a fine menu[Less]