Great Hotel let down by ridiculous slow Internet Speed
By Tony & Paula
I have now been staying at this hotel for the last 3 weeks and here are my thoughts.
Staff are friendly and helpful especially Tomasz on Reception and Kyle behind the Bar.
The rooms that have[More] been recently upgraded are also really good with comfy bed, sockets next to bed (at last in a hotel)
The meals have been well cooked and reasonably priced though Crick is only 5 mins away with to great pubs in it.
Only 1 but for someone like myself and several of my colleagues who spend 10 months a year in hotels this unfortunately for me is a 'Show Stopper'
The issue is the Hotel 'Free Internet' speed is all but useless with a 0.49mb download speed which is like the days of owning a dial up modem and the cost of upgrading to a faster network speed is ridiculous.
I would use my own unlimited data for internet access but unfortunately the 'Three' network is worse than the Hotel Internet.
It is with some reluctance that myself and some colleagues will be relocating back to the Holiday Inn in Coventry J2 as of the 23rd Nov for the rest of the year where the Hotel Internet speed is still as poor but we get 4g Mobile signal.
Maybe when the Hotel improves it's internet speed or offers fast speeds for Spire & Platinum Members myself and my colleagues will return to Crick again.
Clean and friendly stay, only negative was the mattress could have been comfier.[Less]
IHG should stop adding a service charge to bills for hotel guests in the restaurant, as it is not clear where this goes. It should be left up to the guest if they wish to include a gratuity for the[More] service they have received.
The food is very good, and the hotel itself is very comfortable.[Less]
By Mark Cunard
Smaller than the other Coventry Holiday Inn and less amenities but nevertheless a pleasant hotel with friendly staff who deliver a pleasant experience. The last twice I stayed I complained of a luke[More] warm breakfast. I got a reply that this would be addressed in future - and it was. Well done! Again came down for breakfast at 9am and this time we got a freshly cooked breakfast served by a pleasant member of staff. Was not impressed with the new Winter menu in the restaurant. Chose the bar menu instead.[Less]
The hotel was comfortable, clean and the service was excellent. There was a problem with wifi when we were there.[Less]
Great business facilities
A great stay in a comfortable, and well located Hotel. Ideal for anyone wanting a quality overnight stay with a great set of business facilities on site too![Less]
Lovely receptionist on arrival
Chloe greeted us and was extremely
Pleasant and helpful. She gave us a choice
Of room. The receptionist on checkout
Wasn't as friendly and I think she just wanted
To rush us so that she could pop out[More] for
Rooms were lovely. Good views and quiet[Less]
What a Treat!! Right in the heart of Birmingham, an amazing hotel with its magnificent views, luxurious spa facilities and a rooftop cocktail bar to die for.
Very friendly and helpful staff from the[More] bell boy, front desk, restaurant and bar staff.
Enjoyed a wonderful breakfast overlooking the city on the 25th floor.
As Londoners this was our first stay in Birmingham and we absolutely loved it for its people, atmosphere and culture. We will definitely be back and would not consider staying at any other hotel.[Less]
we stayed in a corner room on 24th floor. very nice[Less]