Great location ideal for touring the Christmas markets experiencing the new grand central complex.[Less]
helpful, organised and comfortable
Very helpful with ordering and organising a taxi to get to the training course. Beds were comfortable and got a fairly good nights sleep.[Less]
Comfortable room and good food
By OH Nurse
I stayed in the Holiday Inn, Birmingham. My stay was for business purposes. I was made to feel welcome and found my room was clean and presentable. The bathroom facilities were great and my request[More] for soft pillows had been taken into account before I arrived. The food was well cooked and the service was excellent. The breakfast was plentiful. I would stay again[Less]
Holiday Inn Star City Birmingham
By pete city
The staff could not do more to help and make me welcome. I wanted an extra duvet and information on travelling in the area. They ordered taxis, sorted out my duvet and helped with local area[More] information. Star City is remote and a touch isolated but if you can get a taxi for 6-8 pounds into the city. This hotel had a superb hot shower with fast flowiing water, room was clean and no noise. TV was dated and flickering but I didnt need it. WIFI worked great. Perhaps it needs some slight modernising but for the price and helpfulness of the staff (Gemma and her crew) I cant complain. I reccommend staying in the hotel or travel into the city as star city is limited in function. The restraunts in star city DONT serve alcohol if you want a beer with your meal. I think this is due to religious reasons}? Not sure.[Less]
Reduced scoring/general/other comments
Mattress had a squeak and therefore every time I rolled over, I would hear the squeak. Nonetheless, I managed to get some sleep.
Evaluation cards in rooms - would be good to provide pencils for[More] completion. No guarantees that the occupants have pens/pencils with them
There were two towels for a room that could occupy three people [a double and a single in the same room]. However, there were not sufficient towels to match occupancy if required.
No menus available in the room so collected one from front desk. Was advised of reduced menu fare and name of local takeaways - good.
Breakfast was included in price but left for early getaway. Perhaps pricing should include opt out for breakfast[Less]
Nice clean room and a Good Night Sleep
Bedroom and bathroom nice and clean.
Had a good night sleep.
Would have scored 5 -but telephone in room (325) not working and TV scart lead and freeview box poor which gave the TV a humming noise.[Less]
comfortable bed and great pool
By 2015 Fred
Comfortable bed and great pool
Beware of the £5 parking fee for over night stay[Less]
I have stayed at this hotel on many occasions as it is in great location for the shops and resteraunts and the staff are as always warm and friendly with nothing to much trouble for them.[Less]
Variety of food
The service and staff and the presentation of the food was excellent, but thought the variety offered was not.
When staying for 3 nights I could not find the choice
on the menu good enough[Less]