We loved our stay at the Intercontinental! The Hotel lobby is beautiful and perfect for hanging out. Our room was great with an awesome view of the City. The Concierge guys, Nelson and Will were so[More] friendly and helpful. They helped us with dinner and activity reservations. I highly recommend this Hotel, great location for walking everywhere![Less]
Great Service and Excellent room !
Great Service and Excellent room , I stayed at the 21st floor at the corner room. the views and the service were excellent. No noise from other rooms and thoroughly enjoyed my stay ! Definitely[More] coming back here[Less]
super clean and great location
Great rooms very comfortable and super clean! Also great location close to Union Square and a cheap cab to great restaurants[Less]
This is a nice hotel in a good location 20 minute from SF, The staff for the most part are very accommodating. One person in particular stands out.
Hotel is a bit updated but that doesn't really[More] matter when STAFF makes you feel like your at Home.[Less]
Nice room in good location, but somewnat costly for the value received. Probably correct cost for the area however.[Less]
Great value and very comfortable stay
Great location, close to highway, and close to transit (15min walk to station) which made it ideal for venturing into San Francisco without having to deal with traffic and parking in the city.[More] General area/neighbourhood seemed relatively safe. Property is new or newly renovated. room and common area were very clean and comfortable. staff was excellent. big parking lot - so never had to worry about finding a spot and parking was included (free). Free Breakfast and reliable wifi were the icing on the cake that made this stay an excellent value.
this location is a great benchmark in quality and value that visitors expect in the Holiday Inn Express brand.[Less]
Good People and very friendly
The room is average but most hotels come this way. What I enjoy is the staff of the hotel. I'm a gold member and I could choose to stay at other hotels for business but I enjoy this hotel very much[More] because of the staff. They really make my stay more enjoyable. Very friendly and welcoming to me.[Less]
Well managed but getting a little old
The room and food were good at this property. The staff were friendly and helpful. The property is dated though and needs an overhaul in the public areas. The room was in great shape.[Less]
The exercise/fitness room was really out dated. Limited to only one treadmill which is rare for most hotels. Didn't have the full allotment of free weights and the weight machine was also very[More] limiting. Would suggest an upgrade, including the size of the room.
Also, stayed in room 214. The hot/cold nozzle in the shower is backwards. For the longest time I figured I didn't have hot water.[Less]