Booked this hotel through Holiday Inn, as I've had nearly no major issues with this chain. I've always enjoyed the overall condition of HI hotels and longer breakfast hours. Bradley Airport's
location had great staff that were very polite and accommodating. They gave me late check out without any problems.
My only gripe was that I had an extra firm mattress in my room that made for pretty poor sleep. Honestly I did not inquire further ( I always assume that HI gives you pillow top mattresses in each room). Still, the room was in pristine condition. Adequate supply of towels and cleaning supplies. Complementary coffee in each room. Fridge was clean as well. Overall, I was satisfied with my stay. [Less]