This facility, new to the Crowne chain, was undergoing updates and renovations when we stayed (July 2015). While the staff was very up-front with this, and there were signs posted about it, we
nonetheless would have preferred to know this at the time of booking.
The location was acquired a few months prior and had been undergoing changes for about 90 days. Apparently the previous owners had let it go somewhat, especially the exterior. This facility is more of a resort-style (accommodations are in separate buildings from check-in). That is not a bad thing, but know it before you go.
The good: The room was excellent. Beds were comfortable, furniture and fixtures were up to date. AC worked great. Nothing wrong with the interior at all. We used the pool, which was clean and well-kept. Staff was friendly enough. In case of rain, there are umbrellas available at all exits to get you from building to building. The resort is in a beautiful area, great for walks and pictures. The landscaping is in good shape and you might see some wildlife. And it is a short drive or walk even to good shopping and dining. They also have staff-driven golf carts (a staple of Peachtree City) to get you around campus. And there are shuttles to get you elsewhere.
The not-so-good: The exterior was aged and undergoing aforementioned maintenance. That doesn't bother us so much, but again, why not tell us during booking (online or on phone)? Getting to the restaurant and pool area by car is a bit awkward and takes you past plant-operations areas. But then, this is a resort area and you can easily walk to that building. The pool building is hot and muggy even at night. While there are doors that can slide to make it an open area, they were locked.
This resort is a good place to stay that will become a great place to stay, and the exterior will enhance the experience once Crowne and the owners finish putting their usual touch on it. Give it time. Meanwhile, you will certainly enjoy your visit (and probably the lower-than-normal-for-Crowne-Plaza rate) if you don't mind putting up with the in-between stages. [Less]