Highly recommend - for business or leisure. Very clean rooms and was able to sleep through the night which is very important to me - heard no noise[Less]
The room and the service
Everything in the room was comfort PLUS.
The service and the entire staff are always pleasant and attentive. The Breakfast choices were adequate and the
coffee was excellent. The people at the front[More] desk are
always ready to help with any problem and I feel the safety of this location is fine.[Less]
Best Place in Town!
The Staff at the Holiday Inn Express in Utitca, New York were refreshingly welcoming and provided service laced with intelligent humor. Impressive.
The hotel itself is sparkling and I couldn't find[More] anything to complain about.
Very happy with the experience and when in Utica will stay at the Holiday Inn Express.[Less]
Would recommend this hotel and had a great time here.[Less]
Meet my expectations. Quick check in/out, had what I needed for one night stay.[Less]
Pillows are too fluffy, need more choices such as flatter pillows which cause less neck pain.[Less]