I LOVE this place.....
This is my second time staying here. You would never know that in the midst of a somewhat scary area.... This hotel is FIRST CLASS. I wish I could remember everyone's name, I will start by saying
that Gilbert was great. We checked in a wee bit early... And he was able to accommodate us. Our room faced the clock tower! It was a beautiful view. We stayed here because we were attending an event at the Prudential center. The staff showed us the "back way" out through the restaurant (Alva) and I swear they watched us walk to the venue! 1000000% convenience!! The room was great.... Loved the automatic blinds and vintage feel. Bed was so comfy. We forgot a toothbrush... They brought one up within minutes. The restaurant, Alva, made strong drinks and amazing food!!! We will personally never forget the late night hamburger and fries we got. So delicious.
This hotel likes their guests. I've traveled all over and they are as receptive as a 5 star resort. The aveda products are a plus.... But I just can't say enough about EVERYONE! From the valet, bell, cappuccino maker.... You all are awesome! [Less]