A nice property for Manhattan. The staff is very friendly and helpful. The bed was exceptionally comfortable and the room was small to be expected but clean and modern. The breakfast area is too[More] small for volume of guests, so plan on having breakfast out if you want a nice quiet breakfast.[Less]
Nice bed, great staff but small room and very touristy!
Overall nice experience, however: breakfast was always packed with tourists (groups), and rooms are really tiny.[Less]
This hotel was in the perfect location for us, as frequent visitors to NY we've tried many locations previously. As the main purpose of our visit was theatre-going the short work to the majority of[More] theatres from this hotel was perfect.
Rooms are big for New York standards, and very comfortable.
The staff here were excellent-very friendly and always happy to have or simply have a conversation which really made a difference to the stay.[Less]
We checked in and had an amazing stay at the Crowne Plaza Manhattan! The staff was friendly and helpful when we needed assistance! Lobby and rooms were very clean and updated! GREAT stay![Less]
Good hotel for the location
The price was rather steep, but then again was not terrible for Times Square, and the hotel was very nice, with the one exception -- terrifying elevators. Everyone I spoke with at the conference I[More] attended seemed to experience some issues with them, and I nearly got stuck twice. The hotel is apparently looking into the issue. Overall, a nice experience typical of Crowne Plaza.[Less]
A top hotel
A great hotel in an excellent location. We had a spacy room with a stunning view on the Times Square. The bar was very nice but a bit busy sometimes due to the near lobby.[Less]
Great experience in New York!
It was the best option to stay in Manhattan and we would take it again. The location, the staff and the room was exactly what we expected.[Less]
I frequently stay at this hotel because of the very friendly and helpful staff! The hotel is clean and comfortable and very conveniently located![Less]
Great Customer Service and Room Experience
I really enjoyed my experience at this hotel, it was comfortable and clean. The employees were very nice.[Less]