The main problems were very slow lifts 10-15mins wait at times, some times more, not enough seating at breakfast times so took breakfast to room at times, they forgot to clean our room, very poor[More] option for vegetarians at breakfast times,[Less]
well located, comfortable
We had a comfortable stay in this hotel, no great issues with the lifts as some have had, breakfast is busy, but we always had somewhere to sit and the staff are very attentive.
All in all a very[More] pleasant stay[Less]
Great Service and Good Breakfast
We were very happy during the stay and everything went fine.[Less]
Great location and service
Great stay and value. Staff was very accommodating, and willing to help in any way they could. I will definitely be staying here again. Room and bed very nice and comfortable.[Less]
love the shades in room, kept the room dark for sleeping[Less]
Comfortable Matress and Pillows
Nice night's sleep. Room Temp was easily adjustable for most comfort. Very quiet. Room was also spotless. Bathroom equiped with necesssary eminities. Very frienldy staff willing to help with any[More] issues. Hotel was easily accessible to major roads for quick departure to desitination. Located near many restuarants.[Less]
Comfortable bed, convenient breakfast and great service
Each year that I stayed at the HIE in Ramsey-Mahwah has seen improvements. Consequently, I have no qualms about recommending this hotel. The beds were fantastic and the front desk staff was[More] experienced, an excellent source of local information and atttentive to my needs. The convenience of breakfast in this hotel was one of the key determinants in my repeat lodging here.[Less]
clean, comfortable, and excellent service.
Front desk staff was super helpful and friendly. Nice breakfast plus fruit, cookies, tea, hot chocolate, available in lobby/great room at other times. Room and common areas clean and comfortable.[Less]