I travel frequently and I always look forward to the front desk staff at the Candlewood in Sterling. They are pleasant and vey hospitable. The hotel is always clean and I have never had a bad[More] experience[Less]
Overnight Business Stay
This was exactly what I needed for a last minute overnight stay for business. There shops, a mall and plenty of restaurants to choose from.[Less]
On one of my stays at this hotel my air-conditioner stopped working. Abraham was quick to bring me a key to the room across the hall so I could sleep in that room but leave everything in the first[More] room so I did not have to pack everything up. When I came back from work the next day (Sunday) Abraham had fixed the unit in my room so I did not have to pack up and move. What service!![Less]
had a great two day stay at the Crowne Plaza for business. Friendly staff and comfortable rooms/beds.[Less]
By badger fans
everything was fine. helpful and friendly staff. excellent banquet food and facility. bar was comfortable and friendly. prices were fair. overall, one of the best stays we have had at a hotel in some[More] time.[Less]
Close to Fort Belvior
By Justin C.
We went to the area to visit some friends stationed at Fort Belvior. The hotel is literally right down the street from the main entrance to the installation. The staff was very helpful. The only[More] "complaint" is that the bedding and pillows were very soft and it's difficult for me, with a bad back, to get comfortable without a more supportive bed. That said, I would still highly recommend this hotel and any IHG property. Great staff, great location, great price for the area as well![Less]
Poor bathroom lighting. The switch that was supposed to be for the ceiling light and fan did not work which meant poor circulation and dark lighting in shower. The shower curtain is barely long[More] enough to keep the water inside the shower/tub so the floor became wet during use. The light above the mirror/sink area is very dim, and it looked like there were old splashes on the chrome that have rusted.
Nowhere in the room could we find a listing of the TV channels so it was not easy to find the channels we were interested in.
Rest of the suite was clean, comfortable and quiet. Need to improve the bathroom to make the experience better.[Less]
staff and services
By Ms. King
Upon arrival Alex was superior in checking us in, he was professional,polite and very friendly and always spoke when we enter/exit the hotel. Had problem at check out, because I was told a certain[More] amount was charge to my credit card already. The person working the night shift didn't seem to care or understand what I was saying and he was wrong. I asked him to repeat what was charge to my card and what he quote me was incorrect. Wish Alex had been working and I knew I wouldn't had this problem. After calling my bank everything was resolved no thanks to the clerk. Thank you Alex for a job well done.[Less]