I ALWAYS FEEL WELCOME WHEN I ARRIVE AT H.I. IN CHARLESTON, WV, THE STAFF IS FRIENDLY, MAID SERVICE IS TOP NOTCH, AND THE ROOMS ARE COMFORTABLE AND QUIET.
YES, THERE ARE FANCIER HOTELS THAT OFFER MORE[More] AMMENITIES. THERE IS NO POOL HERE. THE TV SELECTIONS ARE MINIMAL, BUT I DON'T GO TO CHARLESTON FOR TV OR RECREATION.
THE HOTEL IS CLOSE TO RESTAURANTS, SHOPPING, AND DOWNTOWN ACTIVITIES, AND THE SHUTTLE SERVICE WILL GET YOU TO AND FROM THE AIRPORT. WHAT ELSE DOES ONE NEED?[Less]
Convient location, clean comfortable room.
Great location for events at the Civic Arena. Clean room, standard breakfast bar.[Less]
By cottage quilter
I always got extra toilet tissue when asked for. Maintence helped my husband with getting a light turned off in car.[Less]
Great Hotel Experience
Impressive facility with beautiful, spacious room. Staff was great and made checking in and out easy.[Less]
Nice room and great service
By swag nana
I stayed at the Huntington-Civic area for a conference and was pleasantly surprised at the room and the hotel itself. It was within walking distance to the conference and i was able to walk through[More] an area with shopping and food choices. I was very comfortable in the room and the breakfast was self serve and had a good variety. I would definitely stay there again for the next conference.[Less]
Convenient location, friendly staff
The location is the best thing about the hotel. It is an easy walk to Marshall University and numerous restaurants and shops are steps away. The staff is friendly and the rooms are spacious. The pool[More] and exercise room have good hours (6a.m.to !0p.m.) and are clean and well kept. The pool is way too small and oddly shaped to swim in but is great for kids to play in.
The only real complaint I have is that the restaurant is way too small for the breakfast crowd, no place to sit. The price is steep but was probably jacked up for the football weekend.[Less]
Very nice place! Staff was very friendly. Lots to do with a nice little bar.[Less]
great hotel. i have a point discrepancy. i've left a voice mail for the front desk manager. I'm sure they will resolve it.[Less]
Great stay and great service
I was here with my wife on business from June until November 20. We had a suite with a full kitchen. With our corporate rate this was more than a bargain. I'd like to say thanks to Andrea, Nancy,[More] Roberta and all the housekeeping staff for being so kind to my wife. Also to the kitchen staff. Food was excellent and priced very good. Front desk personnel was phenomenal. They handled incoming mail, etc. I recommended 7 co workers that came into South Charleston to stay here and they loved it. Thank you doesn't justify my appreciation. I look forward to our next stay. Again, thank you very much for everything and making this hotel a very nice home away from home.[Less]