I have stayed at this hotel several times. The breakfast is great and varied and the rooms clean and very nice, supreme sleeping comfort! The only minus is that the Wi-Fi connection could be better,[More] I had to re-connect several times and sometimes the connection is somewhat slow. The location is pretty good, with view to the Maracaibo lake from all rooms (at least the ones I have stayed in, on the upper floor), but, as public transport is not good at all in Maracaibo, you will need a car or taxi to get around. In any case, if you go to Maracaibo it is definitely the best option![Less]
Hotel remaining on the top
I have not travelled to Maracaibo for a while. Given the current environment I thought I may find hotel services in a bad shape. How mistaken I was. Congratulations tho the management and all staff[More] for keeping the hotel experience at its best. If only other hotels can take example on you guys. Thanks.[Less]
Comfortable bed and great service
By Mr Nava
Fitness center needs more attention in terms of cleanness and equipment. Overall I recommend this hotel as the best in Maracaibo.[Less]
By Katherin Bracho
It was good, room was comfortable and beautiful, breakfast was excellent, wake-up call was accurate.[Less]
I think is necessary to update rooms. I had problems plugging my iPhone, I couldn't charge my phone.[Less]
A great experience
As always there is a pleasure to go back to the hotel after a full day of business.
The warmth of the people will make you feel at home.
Will never change my staying at the hotel during my visits to[More] Maracaibo.[Less]