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Featured New York City Hotels


Latest New York City Hotel Reviews

Average Rating for New York City Hotel
(4.3 / 5) of 28584 reviews
Great staff
By jjlp
The front desk staff were professional. Though, the hotel itself felt bit old and small. Pretty content with the full breakfast, free parking and free WIFI in room. [Less]
Quick, friendly staff, clean rooms
By RM003
The front desk was very responsive to my needs. They answered any queries I had, and when I ran out of toothpaste, provided some along with other toiletries I requested. The internet service was [More] also easy to use and didn't require me to jump through hoops like a lot of other hotels' systems do. [Less]
Excellent staff
By NYLand27
Hina and her staff are always there to go above and beyond. Great value, [Less]
BEST HOTEL DEAL ON STATEN ISLAND!!! PERIOD!
By Baby Shower Planners
Just stayed here during Blizzard JONAS. We were snowed in but the gracious HIExpress staff made sure we had everything we needed. They, especially, Joe, constantly plowed the snow, and helped clear [More] out our car from the 30 inch snow storm. The hotel staff made sure to leave their breakfast food (included in the price) was available to us all day and night as there was no place around that was opened. Thanks to Mgr. Maria and Breakfast worker, Erin, we were taken care of very well. And when talking about room cleanliness, there's no one better than housekeeping mgr., Jamie, who always makes sure our rooms are clean, and towels/amenities... plentiful. Also, being situated right off this main expressway of 440/West Shore Expressway, the HIExpress location could not be easier for traveling around SI or 5 minutes from NJ. Special thanks to the Front Desk staff: Maria, Nicole, and Sam, who could not be nicer or more helpful. [Less]
Sam is the best
By Aimo23
First, I want to inform you that Sam is over qualified for this position. It is your responsibility to keep him, I do not know how are you going to do this. He is a great asset for the hotel with [More] natural smily face and very passionate. Housekeepers are hard working, and they do a wonderful job, the room was spotless. Breakfast is Yammmmeee, I really enjoyed my stay [Less]
Great staff
By Sandhog
Great place , I stay here often ,Sam is top notch on the front desk [Less]
STAFF
By pjbjr
The staff at this hotel is excellent,,, Allen ,Tanya and Asley.. AMAZING.. [Less]
Great Stay
By Vscotty
Stayed for one night - given the terrace king bedroom, great view! [Less]
Short Stay
By BRUSS
Stay here frequently. Always enjoy the stay. Great location. [Less]

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