The bed and pillows were great and allowed for a good night sleep. The towels were soft too. However, the room was dusty, particularly the night stands bottom shelf has probably never been dusted.
The dining area for breakfast was dirty and the trash cans were overflowing by 8:30 am. Breakfast runs until 10 am. The staff handling the breakfast room was not attentive at all. She was in the back room texting on her phone. They were out of everything and she would only fill it up if someone brought it to her attention. While we were there for breakfast, they were out of regular bagels, cinnamon rolls, sausages, creamers, forks and plates. It did not help that when she was trying to fill the items up, the front desk guy came over and was following her around trying to talk to her while hotel patrons were trying to get something to eat. My husband used the fitness room and said the machines are outdated and dirty. He said it looks like no one ever cleans the machines or wipes them down. [Less]