We've stayed at this Hotel before and after looking around the areas decided to come back again. This hotel has a great staff of people, nice rooms and close walking distance to the subway. We had no[More] problems walking back and forth to the subway day or night.
If we had a question about getting around the staff was knowledgeable to give us options.[Less]
Great hotel. Clean, friendly staff. Nice large room[Less]
By guest 11/13
A good value for the money. Nice view and good staff.[Less]
Great value and location, even better staff
I stayed here for two nights for work. The staff was very friendly at check-in. Room was nicely furnished and clean. Plenty of outlets for my computer/phone/etc. Can't stress how nice the staff is at[More] this property. I stay in hotel rooms 60 nights each year, not all with Holiday Inn, but after this experience, I will be staying with them more.[Less]
Excellent staff, well looked after
It was a brief 4 day stop over and we wanted to be in the Chelsea area. The hotel was perfectly placed, easy to get to and get around uptown or The Village (we never needed a cab). The staff were[More] amongst the best I've ever met, knowledgeable about the area and seemed genuinely happy to help. The restaurant seemed to be quite new, has no alcohol license and, on the only night we tried it, was completely empty yet the waiter was rude and unhelpful... there are enough restaurants within a 5 minute walk not to let it bother you. The room and the bathroom were a little small, but it's New York and floor space is at a premium. Overall though, I'd rather have great and helpful staff than a few extra square feet. We would definitely stay again if I ended to be in that area of NY.[Less]
IF YOU ARE LOOKING FOR A MODERATE PRICED HOTEL IN NYC THIS IS A GOOD CHOICE. THE STAFF IS FRIENDLY AND HELPFUL AND THE SECURITY LEVEL IS HIGH. IT IS A SMALL HOTEL AND DOES NOT OFFER LARGE EXTRAVAGANT[More] ROOMS BUT SINCE FEW PEOPLE STAY IN THEIR ROOMS WHILE IN THE CITY IT IS FINE FOR SLEEPING.
I STAY IN HOLIDAY EXPRESS QUITE OFTEN IN MEXICO AND HAVE NOT BEEN DISAPPOINTED.[Less]
Great Location, Very clean Hotel, staff are helpful and polite.
close to good bars and attractions.[Less]
1st time here and would return.
Nice location, friendly staff and the place was clean. The only thing I would improve is adding a small refrigerator. Other than that it all went well.[Less]
Great location, great service.
By Dallas Stars fan
The hotel is very convenient if you are visiting Times Square or Rockefeller Center. It is also just a couple of blocks from a major subway stop, where you can get on several different trains.
The[More] hotel staff were friendly and helpful.
The room was nice. My only complaint is the small amount of countertop space in the bathroom, but that is to be expected in New York.[Less]