My family and I stayed at this property for one night before our return to the West Coast.. We were so grateful for the airport shuttle service which was sitting and waiting outside of the Federal
Station shuttle pick-up, upon our arrival. The location of this property is located approximately 20 minutes from the airport, which was wonderful after a long train ride from Boston. This properties outside/inside appearance is clean and inviting. Customer Service at check-in is professional and courteous. I just wished the restaurant was still open for a late night snack. We had to settle for high sodium cups of noodles-Yuck! We were given the opportunity to request food delivered from neighborhood restaurants, but we were too tired.
Our room was nice and clean with a pleasant art-deco decor. The best part of our stay was the mattress. They are very comfortable...just like home! We choose the Holiday Inn properties for our travels for the comfort of the mattresses. Really! Also, the water pressure in the shower is wonderful. This is a must have for me! The towels are nice and thick and covers your entire body. Awesome!
The next day the restaurant was available for breakfast which we enjoyed, but if you're looking for a complimentary breakfast to help save on costs for your family, this is not the property to stay at. Although, the price of our meals were still reasonable, so if traveling with family, especially small children and cost is not much of an issue, then this property would be suitable
Lastly, we had a couple of hours to spare before our flight was to depart, so the front-desk was very generous in letting us keep our belongings behind the desk while we went out to do a little more sightseeing in Queens, N.Y. Upon our return the shuttle was sitting outside and available to actually take us directly to our terminal at the airport. This was a great savings rather than taking the shuttle back to Federal Station and taking the Airtrain which would have costed us $5.00 pp. We look forward to returning to New York and maybe we'll stay again at this Holiday Inn property or maybe another, but we thank you for a wonderful stay. [Less]