What impressed me most was the outstanding attention to detail in everything. Truly a hotel where the guest is the focus.[Less]
By Pete Bkk
Nice hotel with big rooms, good service. Close to shopping.[Less]
very pleasant stay (for the tennis), very helpful and friendly staff. Enjoyed the walking trails recommended by the Concierge[Less]
Even though there was major construction works nearby, this did not impact on my stay, the room was comfortable, dark with no noise from the outside. In all an enjoyable stay.[Less]
A perfect stay, highly recommended!
A fantastic hotel, great location, friendly and efficient staff and excellent service. Had a fabulous time with my family.[Less]
Comfortable hotel in a great location right on public transport (tram) and not far from Great Southern station (rail).
Currently undergoing some construction at the entrance which makes it difficult[More] to find the entrance if driving.
Lovely restaurant - great food and service.
Comfortable rooms and all the facilities (pool; business centre; fitness centre; lounge bar etc.)
Would happily recommend this hotel.[Less]
Comfortable, easy and convenient
By Sharon 26
A very welcoming hotel with friendly and efficient staff. Excellent location with quiet rooms for a great nights sleep. Convenient to transport it was a great location for a business trip but would[More] equally suit the leisure traveler.[Less]
Good value for money.
By kiwi tennis fan
We were lucky to win flights and tickets to the tennis men's final and chose to stay at Holiday Inn while in Melbourne because of our previous experiences with this chain of hotels. We were not[More] disappointed. The service and friendliness of staff in all areas of the hotel was excellent. Our room was clean and comfortable and the location of this hotel to Southern Cross Station makes it very easy to get to and from the airport on the Sky bus service. This is a very comfortable, clean and tidy hotel which offers the visitor a warm and welcoming experience.[Less]
Good overall experience
By Victoria 27
The hotel staff were excellent. They were all friendly and accommodating..
Room as clean and tidy but the pillows were the most uncomfortable I have ever experienced. Pillows TOO big and hard.[More] Shockers !!!
Bed was comfortable.
Quite a walk from the centre of the city but just around the corner from the tram stop.
Furniture in the lounge area was old and uncomfortable.
Carpet needs to be replaced.
Bar service was friendly and quick.[Less]