I've stayed here many, many nights the last few years.
This hotel is so clean, excellent customer service, and very convenient near the highway.
Cant find a better hotel experience in the lower[More] mainland[Less]
I travelled with 4 senior women on a shopping get away to the mainland. We were treated royally by the fabulous staff. In the evening we wanted to play cards but were short 2 chairs in our suite, so[More] I called the front desk. Two more chairs were up in our room in less than 10 minutes. No questions asked. The front desk staff helped us with directions to the store we were looking for and even suggested a route with less traffic. Great customer service.[Less]
Best value for the money
Due to the nature of my job I spend one or two days a week in a different hotel so you can say I'm a hotel guru , we've chosen this hotel based on word of mouth to celebrate our daughters birthday ,[More] unbelievable experience check in took 3 minutes , friendly reception makes you feel you own the place , staff were very well trained to make guests feel welcome , the room was flawless very clean and fresh , beds were very comfortable premium TV channels and excellent free wifi
we enjoyed the indoor pool and hot tub late in the evening as the pool open till late hours , we had our celebration in an adjacent restaurant just a walk distance from the hotel where many dinning and interntainment options were available , next morning we enjoyed an early swim and workout in the gym then had a fresh hot free restaurant style breakfast.
Overall excellent experience , I liked the fresh free coffee that is available 24hours , the smiles and friendliness of all employees and ofcourse the price.[Less]
we used this hotel during a connecting flight layover, they had a shuttle pick us up on time and pick up location was easy to find. The check in was quick and easy, which was nice since this was a[More] late night check-in and we wanted to get some rest. The shuttle service in the morning was once again on-time and got us to the correct gate quickly.
I will use this location again.
Nice clean, organized hotel front lobby. AC unit is not digital, so cannot set to specific temperature. The noise from outside can be heard in the room.[Less]
Feeling comfortable and great front desk staffs
Friendly hotel with great friendly front desk staffs. I had booked 2 separated stays at the same hotel in this trip. When I checked out for the 1st stay, the front desk gentleman (sorry, I forgot his[More] name) was very helpful to reserve a room at the upper floor for my 2nd stay because I needed a quiet environment for rest.[Less]
By Happy holiday traveller
Staff super friendly, clean comfy rooms , great deal for the price. Will return for sure[Less]
Great location for shopping and dining
I enjoyed my stay at the Holiday Inn by Metro town primarily because of it's great location (shopping, restaurants, movie theatre and sky train service.) Although it is undergoing renovations, this[More] hotel will soon have Boston Pizza opening up close by which will further enhance t's appeal. It's easy to drive into and depart from and is close enough to downtown Vancouver, as well as a local Casino[Less]
Friendly staff, clean hotel
My husband and I stayed at the Holiday Inn Express®
Vancouver-Metrotown (Burnaby) for 3 nights. The staff at the hotel were super friendly and were very helpful with giving us information about[More] traveling and attractions in Vancouver. The hotel was clean, our room was updated, clean, comfortable and quiet. The complimentary breakfast was ok, it filled the stomach. The only down fall about our stay was that the pool was closed for maintenance. I booked the hotel wanting to swim, but wasn't informed that the pool was closed, so I disappointed about this. This hotel was the perfect location for us and was very convenient for shopping and transit, It is two minute walk to the mall and transit, including sky train.[Less]