Can't say too much negative about this hotel. Great location, amenities close by. Was attending a Richard Robbins Conference at Universal Space. Live in Markham but wanted to have a bit of a retreat.[More] Clean, comfortable. Great at attentiveness to guests by staff. Only had 2 comments... The long pillows were uncomfortable both soft and firm. My room was right by the exit door. Everyone that entered and exited the door slammed. No chance of padding? See you again when I'm in the neighbourhood!
Comfortable and a Great Location!
This hotel exceeded my expectations! This is the second time I've stayed at this location and had an even more enjoyable experience than the first. The space is quiet, comfortable and clean. The[More] hotel staff were awesome. I will definitely stay again![Less]
This is a very good hotel. Very comfortable and the staff is very good.[Less]
great stay nothing to complain about. everything was very peaceful and enjoyable.hope to use your hotel in the future[Less]
Everything was great, but if you like the room to be really dark when you sleep, you will be disappointed. There were sheers drawn across the windows, but the heavy drapes on the sides of the windows[More] were for show only. I like light when I sleep, so it was not an issue for me, but the others in the party complained that the outdoor lights were shining in the room. Also, with just sheers across the window, it makes you wonder if people could see in. I didn't dress in those rooms.[Less]
Very nice atmosphere and big suite
I was amazed about the size of the suite and its comfort.
A very nice idea is serving complimentary dinner on three days of the week, where I could drink a glass of wine and talk with the nice[More] management.[Less]
Easy booking of the room and Crissy was exceptional in her friendly and helpful service.
Breakfast was also very good.
Thank you for a great stay at your hotel.[Less]
Excellent stay! Clean, spacious and comfortable.
We enjoyed the lovely, clean and spacious suite. We had the pool to ourselves and liked the fact that the exercise room had a good variety of equipment, plus a tv, and was open 24 hours.[Less]
Not bad, but make your own food.
By John YJT
My overall experience was decent. The food at the hotel (they served Bfast and a loght dinner) was poor.
Bfast was bland, but warm. DInner one night was lunch meat on hotdog bun. Ham or turkey (but[More] there was no ham while I was there). No option other than white bread.
Second dinner reminded me of an ikea meal. Meatballs and salad. Truth be told it was more like almost wilted iceburg lettuce and some toppings.
The food was processed food and not very fresh.
There's not much in terms of options for restaurants in this neighborhood so the meals were welcome, but if I return, I will bring groceries to make my own food and not have the complimentary 'meals'. The room did have what appeared to be an adequate kitchen so a trip to the grocery store on the way to the hotel is recommended.[Less]