The hotel is situated right by the highway between Buffalo and the Thruway 90. Great location.
Close to major shopping malls.
Nice hotel staff.
Coffee and tea, fruit and snack all free.
2 queen[More] beds, great for family with kids.[Less]
The staff was friendly and efficient. There was a water main break in the area and the staff provided us with bottle water upon arrival and kept us in formed of the situation.[Less]
By Lincoln 3
Hotel was dated but clean. Food was good in lounge[Less]
greast handicapped room
pittsb urgh holiday inn could take some lessons from niagara falls hotel[Less]
A little getaway
My husband and I stayed at the Holiday Inn Niagara by the falls for 2 days in July. The check in was friendly and fast. Parking is around the back of the building but it is free so that is a nice[More] feature. When getting to the room we did find a bit small and the decor and furniture is dated. Very heavy. The cabinet that holds the tube tv shook when one of walked past it. The room however was very clean. the mattress was a bit hard for my taste. I did like the bathroom products from bath and body works. However the bathroom tub did not drain properly. I did notify the guest services. The internet is very poor. If I could log on it was very slow and most of the time I would be disconnected before I could even look up what I wanted. We had a balcony room and that overlooked the garbage bins and parking lot. The plastic chairs were very dirty(only dirty thing about the room). We did lounge at the outdoor pool for an afternoon and that was great. Mostly had that to
Extremely satisfied in all areas
By pasta king
I was totally pleased with the service and acomodations. I was certainly happy with the excitement the children displayed with the facilities and the view. Thanks[Less]
Apparently the oldest hotel overlooking the falls. We got a great room with balcony and a fabulous view, if you can, get floor 11 or 12!. The dining room also has lovely views.[Less]
excellent view and affordable
We were upgraded and staff was very accommodating. The food was very good.[Less]
By BoBo 14
The hotel was beautiful and the staff so helpful and nice. It is centrally located so walking and catching the bus took us just about every where we wanted to go. The grounds are also so beautiful. I[More] highly recommend the Rainbow Room for dinner. The food and service was great. Will definitely stay with them again![Less]