This is my third visit. The staff and service have kept a consistently high standard.[Less]
Second stay was twice as nice!
This was my second stay at this same hotel. The stay was twice as nice as my first stay. I highly recommend this hotel, it has an excellent sports bar attached to it. The gym was adequate to keep my[More] cardio where I needed it. Plus my stay was 2 weeks and they have laundry machines in the hotel, very convenient. Rachida, works at the front desk, she was extremely helpful in every aspect.[Less]
Holiday Inn Laval
Hotel and its staff are good. Would stay again at the same place.[Less]
Great choice for family trip
We stayed at this hotel in order to benefit from their La Ronde Package. We got a great deal for our money. We decided to stay at the restaurant for breakfast and really loved the food at the buffet.[Less]
I stay at a lot of Holiday Inn's as they are my hotel chain of choice. This hotel ranks up with the best of them, reception staff, very friendly when checking in, the restaurant / bar staff very[More] friendly and personable.
Unfortunately, I am not bi-lingual and they made me feel very comfortable and were accommodating even with my lack of command of the French language.
I had one small incident, when I went to wash my hands in my room when I arrived, the chamber staff forgot to leave bar soap, no problem I called down to the desk, the person who answered lightened the situation with a joke which was quite funny and said he would send someone up, within minutes there was a knock at the door and the soap was delivered.
Mistakes can happen, it is how it is handled that makes the difference and they handled it both professionally and humorously.
I like that.[Less]
overall good experience, friendly reception, comfortable room[Less]
friendly and clean
By the big boss
It was a very comfortable stay along with friendly staff and a very quick check out
I would definitely stay again.[Less]
Doing it right
Great front desk staff, very efficient and pleasant. Rooms are equal to other hotels in the area that charge twice the price! Fantastic value.[Less]
My daughter and myself got away for the weekend and visited out terminal there as well. It was a special experience for both of us since it was the first time that we ever were able to get away[More] together.[Less]