near to the global center in Chengdu, and you can find many restaurant without efforts[Less]
Bed and pillow selection were very comfortable
Stay was very good up until checkout. Checkout operator was not able to understand the receipt problems or correct until I got local person to explain the wrong company name and missing IHG numbers[More] on the final receipt. If this had happen in the front of the stay it would have been different. When checking out there are planes to catch and time dependent movements that can be very challenging to correct. A simple issue should not take as much effort or time as this did. It was not the level of service that i routinely receive when staying at Holiday Inn in China.[Less]
Fair price and convenient.
The hotel was pretty much as expected. However, there is no business center and using the razor provided was like shaving with a hacksaw blade.
Staff was helpful.[Less]
Great service by the staff at the hotel
The staff and service is always excellent from the time you arrive until the time you leave the hotel. Every detail is taken care to ensre the stay is the best experience you can expect.[Less]
This was one of my best stay at the Crowne Plaza hotels in China!
The musicians - The Band at the hall is just superb![Less]
it's was a wonderful experience that I had last week, all the staff in hotel are so friend and nice, I will definitely come back again in the very near future.[Less]
The hotel is normal ihg hi express standard. The best part of the hotel is the coin laundry. We have about 4 days clothes washed and dryed here.[Less]
comfortable and clean guest room.
The guest room is big comparing to other same level hotels in China. The bed is very comfortable. Free breakfast is a plus.[Less]
Holiday Inn Express Chengdu West Gate
Soft and firm, 2 choice of pillow offer.
Near local eateries.
Unreliable wireless internet, resort to using a router provided by the hotel engineering dept.