Always enjoying staying at your hotel.
Staff are always friendly & helpful[Less]
Check in and Relax
Efficient and friendly check in/out service, made my decision easy to plan a return visit in the next few weeks for business travel.
- After check in you can relax in the comforts of the room or[More] enjoy a nice cool drink at the lounge were the entertainment is awesome. Great sounds and good conversations top the evening activity after a busy day. Whether at the bar or relaxing in the comfortable lounge chair it's easy to unwind.
- Full relaxation after a long day was enjoyable in a clean quiet room with fresh towels, toiletries and large shower.
Check out service was as equally efficient, allowing me to voice out another "see you all later"..
There's Starbucks and various other restaurants offering many types of cuisine close by for a delightful dining experience.[Less]
so grateful for welcoming staff , during our recent holiday in China , where this is not common . Woderful spacious rooms and fantastic gardens[Less]
Absolutely wonderful hotel!
This hotel and staff is truly amazing! If your looking to just relax then call this hotel home for the weekend! The lake side location is quiet yet just minutes from Hangzhou. Managment is extremely[More] attentive and the food presentation and preparation reminds me of home. Great job guys![Less]
Great service and super comfortable bed.
Our stay at the Crowne Plaza in Hangzhou was a delight. The service was first rate, the room clean and comfortable.
Usually, when I sleep in a hotel or motel, the beds feel very comfortable but I[More] wake up through the night with severe back ache but I slept exceptionally well on both nights here and would thoroughly recommend the hotel.[Less]
at night can't sleep well.. cause too noise..
-construction too noise[Less]
Not bad stay
Room are okay, except some toilet issue, which was managed by staff efficiently.[Less]
By Y Meng
Attentive and helpful staff, all of them. Thank you for making our stay enjoyable.[Less]