Good hotel for business travel. Adequate wifi, great breakfast, comfortable enough room.[Less]
Old setup, but retaining basics...
By Tommy Tom
such as maintaining a bar and restaurant, and keeping a gym heated since early morning despite low usage - better than some newer HIs in the country.[Less]
A great cosy hotel
Nice stay, wonderful staff always with a friendly smile. Rooms spacious, firm mattress, spotless. Great bar in the lobby, some night bars across the hotel.[Less]
Great ambiance and unique experience
The ambiance in the hotel is excellent. Especially the Lake around the hotel is great and the room view is extra-ordinary early in the morning. Overall its a pleasant experience and rooms are big[More] enough to provide luxury feel.[Less]
Great Place to stay!
one of the best places I stayed, great room( big) with a l the amenities. the breakfast was just top of the world with sooo many things to choose from. Staff is very nice, genuine and soft spoken. I[More] highly recommend this place![Less]
so grateful for welcoming staff , during our recent holiday in China , where this is not common . Woderful spacious rooms and fantastic gardens[Less]
Nice place to stay in hangzhou. Convinent location friendly staff.
Would recommend this place for stay.[Less]
By Mikel W
The one and ONLY draw back and is the BIG one is:
SMOKING odor at two specific locations:
1. At the lobby corner next to the checking/cashier counter though it is smoking allowed! It should NEVER[More] ever at that spot. Bothering guests check in process and HOLIDAY INN image.
2. In the rest room ground floor. Though there are signs noticeable that NO SMOKING ALLOWED, and warn may tricker alarm. Regret the warning is fake, paper tiger![Less]
friendly staff but don't use the bath gel!
We stayed at this hotel in January 2016. Very outdated but rooms comfortable and clean and central. The outside was covered with building fences so it was difficult for the taxi to find. The hotel[More] last minute could not organise an airport transfer so getting a taxi from the airport was difficult as no-one understood english. So print off the address in Chinese before you travel if you don't speak Chinese. Amenities in the bathroom gave both my colleague and I a rash, so take your own soap and moisturiser.
Bed extremely comfortable and staff extremely friendly - we will go back.[Less]