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Compare Hotels in Lanzhou

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Featured Lanzhou Hotels

Latest Lanzhou Hotel Reviews

Average Rating for Lanzhou Hotel
(4.5 / 5) of 205 reviews
Super friendly employees
By Stevo888
All my needs and requests were attended to quickly. Breakfast quality of food could be improved. More attention needed at poolside. I am a picky guest and this Crowne Plaza is an excellent choice [More] for a place to stay- highly recommended in Lanzhou. [Less]
Unnecessary debate over a bottle opener
By Brucey0322
1. No bottle opener in the room. Asked staff to bring one also ordering couple of more beers but he says he can't leave it in my room and will open all the bottles before leaving. It took me half an [More] hour to convince the staff through mutliple channels to leave one. He finally left the opener, but asked me to contact him later when I finished using the opener so he can take it back. This made me speechless. Despite all the great experiences I had in this hotel, this part really ruined my feelings. 2. After I checked out the next day, one of the manager called me to apologize. That part is good. But he asked me how I will rate the hotel. I felt very violated by this inappropriate question. [Less]
Friendly service and clean facilities
By john br.
The staff was extremely friendly and they responded quickly with every request that we had. The room was comfortable and the facilities were clean. If you are in Lanzhou this is by far the nicest [More] hotel in the city. I will definitely stay here again in the future. [Less]

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