Manager Seven is fantastic. She always takes the best care of me when I visit Qinhuangdao. She's a great example of the type of customer service that I've come to expect from your hotel.[Less]
Comfortable and pleasant for the area
We stayed here at the recommendation of friends and found the place to be comfortable and restful. The staff were kind and many spoke English (which isn't always the case in Chinese hotels).
The room[More] was clean and comfortable and we had a partial-sea view even though we only booked a city view. Breakfast was great and kept us fueled for most of the day.
Our only complaint was that a wedding was booked which meant they closed the pool (they covered it for dining space) for the 2 days we were there. I expressed disappointment with the situation and though the staff were sympathetic, they did not offer any sort of compensation for the inconvenience (we had picked the hotel, in part, for use of the pool).
Nevertheless, we had a great stay and would recommend the hotel to others.[Less]
Rooms are a bit dated but staff are extra friendly and attentive.[Less]