Good experience thought the receptionist is not well trained.[Less]
Great Choice in Shaoxing
Very nice hotel，upgraded room for Plat member and offered free breakfast. First choice in Shaoxing.[Less]
Need to improve
I stayed at this hotel for few times and found out the refrigerator in each room were all malfunctioned. I had to ask the helpdesk to send me some ice to cool the drink. The front desk mentioned the[More] refrigerator are intended for keeping the stuff in constant temperature, how ridiculous. I also found some insect flying or dead body inside the room.
Except this, the room is roominess. For an international brand name, the room rate is even lower than the local hotel.[Less]
MY RECENT STAY, EXCELLENT!
By 10th Group
The hotel staff exceeded my expectations. This was a wonderful stay and the people were the most pleasant I have come across during my eight yer stay in China. Wonderful![Less]
good location and good service in Crown. Nice staff there and help a lot when I brought 2 children. Recommend this hotel.[Less]
Good experience, nice lounge
The front desk staffs are not generous enough to elite member. Asked for a corner room but got refused, saying all corner rooms are sold out. But I was able to book at least 5 corner rooms from IHG[More] APP. The lounge located at the top floor of the hotel with nice lake view and music fountain show! The staffs in lounge are well trained. My family spent some great time there.[Less]
Check in and Relax
Efficient and friendly check in/out service, made my decision easy to plan a return visit in the next few weeks for business travel.
- After check in you can relax in the comforts of the room or[More] enjoy a nice cool drink at the lounge were the entertainment is awesome. Great sounds and good conversations top the evening activity after a busy day. Whether at the bar or relaxing in the comfortable lounge chair it's easy to unwind.
- Full relaxation after a long day was enjoyable in a clean quiet room with fresh towels, toiletries and large shower.
Check out service was as equally efficient, allowing me to voice out another "see you all later"..
There's Starbucks and various other restaurants offering many types of cuisine close by for a delightful dining experience.[Less]