I was recommended by friend for this hotel which is close to Tsim Sha Tsui East station by 5 mins walking. There's different reastaurants, bars and shopping mall around.
The staff is kind and polite,[More] room is clean and bed is comfortable.[Less]
Perhaps the best 5 star hotel in Hong Kong
The staff and service are just great. Makes me come back time after time. Especially club lounge team gets my special recognition - outstanding.[Less]
Amazing stay at Grand Stanford
Stayed at Intercontinental Grand Stanford after an Asian cruise. My stay was absolutely amazing. There was a slight delay in getting our room ready but the front desk staff was very apologetic about[More] it and provided us with drink vouchers while we waited for our room.
We were upgraded to a club floor room (top floor) minus the club amenities which was fine. The room was spacious, clean and comfortable.
There were free bottled water, free mobile phone for use during our stay and free nespresso!
Upon return to our room from shopping we were surprised with a welcome bottle of champagne!
The room was cleaned and stocked every single day. Called front desk for bucket of ice on 2 occasions and got them in 5 minutes. The fuse went out and had to call front desk. The repairman came in 5 minutes and fixed it.
A bit of a walk to Nathan Road but still close enough!
Overall stay was amazing. I would definitely stay in this hotel again and would recommend it to my friends and family![Less]
By JJ Tan
Comfortable bedding and warm greetings from staff.[Less]
By mostly grumpy
nothing could have been better, great stay no need to change a thing, thank you keep up the good work[Less]
The main reason for staying in Crowne Plaza is the prime location of the hotel together with their friendly staff.[Less]
Great Hotel and Great Services
The people there were very nice and friendly, hardware and services are very good. I liked everything about this hotel, they really do know how to taking care of people. I would recommend this hotel[More] to anyone who wants to go to Chenzhen city.[Less]
Comfortable room, breakfast and fitness room should be improved
By Qulity Guy
of course Crown Plaza is a good hotel.
What should be improved:
- Longs waiting time at check in and check out should be shortend. Maybe you can copy something from the states?
- Weak[More] variety on fresh fruit at breakfast (was better in the past) should be optimized.
- machine at fitness fenter should be more professional. Better disclaim television and reduce the quantity of these machine. Please think about a professional running and spinning machine.
P.S. Thank you for blocking WiFi against not customers. This Action was evident to speed up internet connection.[Less]
Wonderful value. Had a several electrical outlets for US devices, could have used some more near the bed. Only 1 on 1 side of the bed.[Less]