These are the only aspect not worth of an "excellent" rating; bathroom cleaning does not give that "fresh and soapy" feeling, just like if they use plain water for cleaning. And internet speed is[More] below acceptable level, even when using fast, professional VPN connection.[Less]
My wife and I had an enjoyable stay!
By Jason Dad Dad
Room in good condition and clean. Good location, right next to shopping mall. Warm welcome at reception by staff Avery. I only had an issue locating the fridge which was bit difficult to find as it[More] was placed inside a cabinet on the wall not on the floor.[Less]
I stayed here for few times over the past two months. The overall experience was great. The executive lounge staff Sabrina was very nice and provided good service. I just wish there were better[More] snacks in the lounge though. I also requested a couple bags of ice for my swollen knee, it seems like the entire hotel does not have a plastic bag, but the staff tried their best to fine me some substitution for it. I asked a front desk staff about a recent promotion that IHG offers for intercontinental hotels, but she was not familiar with it. I wish she could help me on the spot instead of me looking on-line for clarifications.[Less]