Quality service in the hotel with very friendly staff[Less]
By boater 261
comfy clean rooms with nice friendly helpfull staff[Less]
Comfortable bed and great service
I'm usually using IHG hotels when I'm on a business trip.
This hotel also was very good & confortable.[Less]
the invoice had some errors ad I was double charged and the problem could not be fixed by the front desk staff. I finally managed to fix it by contacting the hotel manager directly.[Less]
The second time we stay at thia hotel and this time everything was perfect!!
Got a voucher for two nights without paying because the first time we were not satisfied, but this time everything was[More] just fine.[Less]
Response to mt needs
Although there was a slight hiccup during check in I was delighted to note that The Hotel Manager took immediate action to address the problem and provide compensation for the unfortunate[More] incident.
It made me feel that my loyalty to the IHG Group was fully vindicated . The professionalism of the Hotel Manager who went out of his way to attend to my problem was extremely impressive and my wife and I felt deeply touched.
We will definitely be back to the hotel and we will continue to use the Group's Hotels in our travels.
Well done Holiday Inn[Less]
Staff is so kind
Nice hotel with cute design elements.
Close to Expo hall[Less]
Great location, excellent service
We stayed at this hotel again in order to visit the Dusseldorf Boat Show. The location is excellent as there is an underground car park adjacent to the hotel (You can even pay for the parking at[More] reception)[Less]
Dusseldorf Winter Stay
By Greg B.
Hotel is Great. Refreshing design, healthy food, nice people..
This was my 4th stay at this hotel, I am trying to stay there every time I am in Dusseldorf area.[Less]