I love to stay at this hotel when I am staying in Dusseldorf. The staff is very friendly and the concierge(s) are the best I have encountered so far.
Preferences from past stays are fulfilled without
even asking, Great !
The cleanliness of the Club lounge can be a little better, During my previous visit we found that there was a dust/dirt buildup under the glass panes that cover the tables , this was okay now but the coffee machine was dusty/dirty on top.
This Hotel grants Royal Ambassadors the choice of a single room upgrade and Club Access or a double room upgrade. The intercontinental in Prague grants a double upgrade and lounge access plus a free bottle of wine.
However the Dusseldorf Intercontinental is one of my favorites, overall its just GOOD. [Less]