Need firmer pillows as an option.
It is hard to make sure a non-smoking room is truly a non-smoking room, this is due to the current smoking culture in China, but please do find a way to reinforce[More] it.[Less]
overall very good stay in a good environment we all needs, the Hotel is value for the money and I often stay there when I am in China[Less]
A Home Away From Home
By GK 1
I wrote a review for this hotel upon my return but I am surprised it was not published. In any event. I reserved 5 rooms for my collogues in October of this year. ( this was my second visit to this[More] hotel in 3 months) The rooms were ready upon arrival, All on the same floor. Staff Friendly, knowledgeable and very eager to help. I just read some reviews by other guests about the staff and the food quality. To them I will ask " are you sure you were in Crown Plaza Zhongshan Wing On City " ? I have travelled the world and stay in 4 plus stars hotels. I found this particular hotel reflecting the pride of ownership and the value for the money is above board.[Less]
Good for Platinum members
Hotel really tries hard. It succeeds.
They are a well oiled machine and staff are trained well. I do acknowledge that some western visitors may find the staff short, but that is genuinely not meant[More] to be put-offish.
Upgraded to a suite on arrival. Breakfast included. Staff in club lounge were very nice. All staff non-intrusive.
Breakfast was included as IHG Platinum member.
They helped me get a cab quickly to where I wanted to go because I was late.
Thank you. I will return.[Less]
The staff was nice and the facility was good. Really recommend to go here.[Less]
Staying in Zhongshan? Try the new Holiday Inn
As an IHG member I a always looking for good IHG brands like Holiday Inn, Intertercon, Crowne Plaza, etc.. and was happy Zhongshan finally has a nice Holiday Inn.. Staff is great and rooms are clean[More] and pleasant.
I highly recommend Holiday Inn Zhongshan, a very nice hotel with great value price![Less]
Satisfied for room facilities
Overall satisfied for the service and room
We are stay a night in Macau but fully satisfied the great service provided by staff
We feel warm welcome upon check in and check out[Less]
Value for money in Macau
We just loved staying at Holiday Inn where the staff is quite helpful.[Less]
Great Stay in Holiday Inn Macau
The staff at the reception was extremely friendly and checkin was fast. Unfortunately the restuarent which I frequently patron for the Portugal food buffet was under renovation. Hope it is done on my[More] next trip.[Less]