For my basic needs I was very well taken care of, celan rooms, new furnishings and great friendly staff. Loved that the waiter at breakfast overheard me speaking on my cellphone thanking a friend[More] fopr my birthday and later on he gave me a personalized birthday card... how nice! You do not expect this from a Holiday Inn and this was a pleasant thing.[Less]
I had a great stay here. Very pleasant and convenient.[Less]
We stayed here after I was released from Mexican hospital due to accident while on vacation. Stay was very pleasant, actually enjoyed more than at all inclusive resort we had stayed at prior to[More] accident. Very friendly and attentive staff. 2 restaurants right next door with excellent food a bonus.[Less]
great overall service
It was a great time and met a lot of great people there[Less]
There is ample light inside the bathroom but no lights at all just outside the bathroom where you shave.
A/C was working fine but appeared to be noisy.
Overall experience excellent.[Less]
By raider juan
we spent 2 weeks there recently and were treated very well by all staff, although as always we had some favorites. ours being Gonzales esthella paulina alma victor Oscar Enrique Christian david and[More] the whole front desk staff plus super Mario and the one gentleman in the restaurant who did not have name tag.all the cleaning staff were great. food was marvelous thank you Israel and the people taking care of the buffet who worked it as if they owned it and were also going to eat there themselves. we like the hotel location as it is very private having no neighboring hotel and a estuary on the other. downside were the mosquitos and in general a large amount of small biting bugs like noseums sand fleas and other unknowns, possibly due to high rainfall before our visit. also although we enjoyed watching the struggling pool repair crew we really missed the main pool. all in all we like this place. but do not expect a large nightlife here which was o k for us. see you guys again someday.[Less]