First of all, Tricia at the from desk is fantastic! She engaged me, checked me in efficiently and with a genuine smile. The hotel itself is modern, well laid out, and nicely appointed rooms.[Less]
Great Room. Exceeded Expectations.
Overall experience was a pleasure. The room in general was better than I was expecting. Great lighting in the bathroom. Great lighting in the room and even a dimmed setup for sleeping. Everything[More] more or less was excellent with a small hiccup with the a/c. Apparently there are controls on the unit itself and also a wall mounted control for the unit. Upon adjusting settings at either the a/c unit itself or the wall control I could not get the ac to follow the thermostat.[Less]
GREAT! GREAT! GREAT!
Highly recommend! This hotel exceeded my expectations. Since I am an IGH Member, they automatically upgraded me to a suite. Although this only happens upon availability, it was nice to know that[More] they take it upon themselves to upgrade the customer. Clearly customers come first. I totally appreciate their hospitality. If you are in town and need a great place... this is the one![Less]
Convienent and Comfortable Accomodations
Although a little pricey, this hotel lives up to the Holiday Inn name. The breakfast was well done and offered different types of food. The staff was friendly and the room clean.[Less]
Bed was very comfortable and room was clean; staff was very friendly and helpful.[Less]
Great service, beautiful rooms.
Great food - maybe more vending machines on each flood would be better.[Less]
Clean room. good shower, comfortable bed and great breakfasts
The Holiday Inn Express Otay Mesa was a very comfortable hotel to stay at. The in-room amenities such as the microwave and refrigerator made it easy to keep a snack. The bed was very comfortable[More] and the breakfasts were very good.[Less]
Trip to Mexico
The hotel is within walking distance to the border and is very convenient where you do not need to worry about parking a car somewhere. Most rooms have been refurbished and are clean and neat. The[More] breakfast bar has more than you could want for food and great choices.[Less]
Nice Location and Great rooms.
The Hotel was going through some remodeling and i got to stay on what the new rooms will look like and they were great. Loved that its away from busy areas and near main streets to drive. Nice and[More] Quite.[Less]