Everything was just perfect, a special thanks goes to Chris who always had a reply to our questions and was extremely helpful, and to Karen from the reception who was very friendly and professional.
Thank you crown plaza team.
Here's a suggestion, you may keep posters in the corridors of the hotel to request guests to be quiet while walking to their rooms in order not to disturb other guests. The other suggestion is to change all connecting room doors to sound proof doors as at the moment you can hear everything from the connecting room and it is a disaster if a loud family are next to you.
once again Thank you [Less]