I hope that this very comfortable hotel will improve the quality of the service:
1) at the reception we have met both very nice persons and those which was not friendly enough;
2) there was no
possibility to have good quality of meal in between lunch and dinner: picas were of unsatisfactory quality;
I also draw your attention to your recommendation (see below) for this section/field:
"You must write at least 50 characters for this field.". --}
Don't use, please, recommendation like "MUST".
It could be like: "Please be advised, that the text containing less than 50 characters will not be accepted by the system", or... something similar, describing the reason for this request [Less]