Customer Service orientated. All in the staff are kind and helpful people. My especial acknowledgment to Marina, Olga, Paloma and Guillermo at the Front Desk, and to Raquel at the restaurant. All of
them improved my overall experience.
On the other hand, they have a new internet network, and it's much faster than the previous one, however the connection is not stable enough yet. I think it's a matter of both time and tuning to have it running perfectly, because the person in charge of it, Adolfo, and the general manager are doing their best to solve it.
customer's voice is heard at this hotel. [Less]