Staff will always try to do their best to help you at all times.[Less]
Superb hotel with fabulous rooms
Attractive hotel with larger standard rooms than in any other Holiday Inn in which we have stayed. Rooms are very well furnished (in terms of quality and function) - much better than would be[More] expected for a Holiday Inn, free parking and good food. Friendly and helpful staff and internet available.
Bed and pillows superb, but sleep compromised by high room temperature. Didn't realise air conditioning worked until far too late. Most hotels seem to switch it off well before November, so didn't think of trying it until morning! High winds outside made open windows an unpleasant experience, but that's not the hotel's fault.
Didn't want to leave.
What more do you want?[Less]
Holiday Inn Hemel
Great stay, plenty of parking a fast check in with a receptionist who took the time to make sure everything was as it should be. A nice bar area to socialise in with colleagues. thanks[Less]
Good Night Sleep
Windows were triple glazed which made a huge difference as the Hotel is right next the Airport, Hardly no noise filtered through to my room..[Less]
Friendly Hotel at a Fair Price.
We often stay at the Holiday Inn at Gatwick Airport and like Luton we have never yet been disappointed,[Less]
We used the Hotel to stay one night an left our car for eight days while we flew out to Egypt. Good Hotel to stay as we were so near the Air Port. We have used this Hotel already for this purpose and[More] shall use in before the year is out. The only problem we had was when we arrived home we received a Parking Ticket for £100.00. I contacted the Hotel immediately and they contacted the Parking Office to have this removed. When we booked in for some reason they did not put our car reg on their system. May have been because we were ony dropping our cases off and then taking the car up to the long stay car. If you do this make sure they book your reg when you arrive at the Hotel. A little upsetting but now we know we shall make sure everything has been entered. A pleasant stay and shall use again[Less]
Apart from having an excellent stay at the hotel upon returning home I realised I'd left my phone charger behind in the room.
I emailed the hotel and it was promptly returned by post.
Thank you very[More] much for great service, much appreciated.[Less]
The hotel staff are becoming our friends and help keep our chins up, with this extended stay
We had a problem with the heating but it was fixed the same day same when a bulb went in our room it was[More] replaced with in the hour.[Less]
Very pleasant stay for a couple
We stayed here for a stop over last Saturday staff at reception very friendly and approachable, the hotel was a fabulous price with free breakfast which made the whole trip and stay complete. Will[More] definately recommend lovely and quiet too, plenty of parking which is nice too.[Less]