Not used to large chain hotels did not expect much ,however we were pleasantly surprized with all aspects of the hotel ,staff and service.
Very good value for money,will use holiday inn again.
Have stayed several times when using Gatwick Airport and leaving car for the duration. Excellent value[Less]
Great Holiday Inn
Stay here regularly and this is by far the best IHG property in the area.
Friendly welcoming staff and good quality food in a relaxing environment
Generally very good value too!![Less]
Good property but transportation may be problematic for some
Overall it is a great property with great rooms. The design of executive rooms are especially good. I felt the only drawback is the car park charges considering this property is almost off the[More] motorway and far away from the town centre. Due to its location, it may not work well for those departing from Gatwick with a short layover, or for those has problem wit their own transportation. But if you can overcome the two shortcomings, this property is definitely worth the money![Less]
Good facilities and great service
I stayed at this hotel during a course I was attending and found that it served my purposes very well.
The food was very good most of the time although when I had chicken it was a tad dry.
Staff[More] were very polite and attentive.[Less]
The best thing about this hotel are the refurbished rooms. Some of the best I've experienced throughout the HI portfolio. Quite swish.
Bar area nice, although the bar itself a little small.[More] Nitpicking here though.
Gym and pool facilities are absolutely fantastic. However, that's because it's a "proper" gym next door, which you have to pay extra for. A fiver or so. Worth it though if you're into that kind of thing! However, HI could consider this complimentary for say, ooh I don't know,.... Spire Elite members?
Location is obviously excellent for Gatwick airport. However, as I only stay here for convenience for work reasons, I just glare at the holiday makers all happy to be jetting off somewhere nice whilst I'm stuck working.
That aside, it's a great HI, and one worth staying at.[Less]
Good Place to stay in Crawley
By Janet 45
Staff very friendly, room really comfortable, quiet and very clean.
Towels were lovely white and soft.
Bathroom was nicely presented.
By airport taxi
ideal hotel for access tor Gatwick Airport; easy to get there but not too close to be disturbed by the planes[Less]
Handy for Gatwick South Terminal
Very handy as we were flying out of Gatwick South at 7am, we were able to leave the car in the hotel car park at at reasonable price, however it was a little trickier getting back from Gatwick North[More] Terminal on our return, however the number 200 bus drops you less than 10 minutes away from the hotel.[Less]