We had a relaxing swim before my wife got her pre-booked treatment at the Health Club. Bar service provided a sandwich after 15 minute wait and I enjoyed the online live streaming from F1 Brazil on[More] my Hudl.
The fundraiser event was well organised and managed, we slept well and decided to get breakfast. Discovered that the Hotel management were dealing with a complete computer shutdown (very well) and sorting out everyones bills over breakfast. The staff in the restaurant didn't seem to have the same level of expertise though. Cold bread straight from the microwave ! Sloppy service and generally they looked bored. Enjoyed our stay and will be back soon.[Less]
Excellent All round
Friendly staff, easy parking, gym facilitys if needed plus swimming pool, food good . comfortable rooms[Less]
Comfortable bed and great service
This hotel is an older property than some but it is clean and welcoming. The staff were great, very friendly.
The beds are very comfy and the leisure facitlies were great[Less]
One of the best Hotel experiences I've ever had
By Mrs Fu
Staff and Service, Everyone in this hotel works to make your stay as enjoyable as possible.
Rooms, Beautiful, clean, modern and cozy. Beds were very comfortable. We fell in love with the room as[More] soon as we opened the door.[Less]
By Tim D2
Convenient location, good breakfast. I did not see a fitness center or the mention of one anywhere. Pillows were hard as rocks and the rooms dated.[Less]
A really good sized hotel in a great location. Reasonable facilities, although would benefit from a pool / gym. Staff were attentive, and genuinly made the effort to give good service.[Less]
Convenient location and good comfortable facilities
Staff are responsive to needs and willing to listen. Decorations within guest rooms appera a little tired and not as modern as some other Holiday Inns. It is ideally located for Borehamwood shops and[More] close to motorway connections[Less]
Food only ok
By tony 23ee
The food can be a bit bland but is edible, the service can be a bit slow when busy but the staff do try, Hotel could do with a freshen up in the rooms, the internet could be a bit quicker and the[More] Freeview tv is limited[Less]
Lovely staff, so helpful, and so welcoming
We have stayed in this hotel at least 100 times over the twenty odd years since our children moved to London.
In these days it was called THE ELSTREE MOAT HOUSE HOTEL.
Regrettably the only complaint[More] we have, is the fact that the hotel requires major renovation now.
In our room this time we had to point out various articles of ironmongery were missing or broken.
I don't think one penny has been spent in upgrading or renovation since the hotel was built......Great shame:[Less]