low score only given for comfort, as I was given a twin room as all doubles were fully booked[Less]
GREAT LOCATION AND WELL LOOKED AFTER.
By JOHN B D.
WE HAVE STAYED AT THIS HOTEL MANY TIMES IN THE PAST AND HAVE YET TO BE DISAPPOINTED WITH THE QUALITY OF CARE AND THE EASY APPROACH OF STAFF ON DEALING WITH ANY REQUESTS THAT WE HAVE MADE..WE VALUE[More] THEIR GOOD HUMOUR AND ATTENTION TO DETAIL AT ALL TIMES IRRESPECTIVE OF TIME.[Less]
Friendly staff give great service with a comfy bed.
I recognised several members of staff on the reception from previous stays. They had previously worked in the restaurant/breakfast room and it was good to see Holiday Inn management 'grow their own'[More] by appointing from within. Certainly these young staff members are always very warm and friendly and a credit to the company.[Less]
Great hotel for a short stay
Great hotel for a short stay. I came for a wedding to the hotel and it was everything a short stay should be, comfortable, efficient staff and service. The only downside was that the breakfast wasn't[More] very expansive and the quality wasn't great. But, all in all, a simple clean and very friendly hotel.[Less]
Excellent Value including dinner at Marco's
Very small room for a family of 4 - however it was clean and for one night was ok. The shower had hair in it from the previous guest which was rather unpleasant - but the rest of the room seemed[More] fine.
We had a dinner b[Less]
one night in Hoylake
By wirral lady
i and my boyfriend found the hotel experience very good,the staff team are very helpful.
I am coeliac and the lady in the dinning area went and got me gluten free bread and toasted it for me.a[More] lovely
gesture i was quite taken my this.[Less]
front desk girls very good helpful pleasant cheerful friendly[Less]
Great service and comfortable stay
I stayed for one night and was surprised at the level of service I received. The check in was friendly and efficient and i was encouraged to sign up to the rewards programme, but not in a pushy way.[More] The benefits were explained in a straightforward fashion and the 10% saving on food and a free drink certainly helped! The room was spacious and the beds were comfy and the food was delivered quickly for dinner. The breakfast was excellent, with plenty of choice and good value. I would stay again.[Less]
I arrived by train so I wondered how I would get the shuttle bus. The telephone numbers are by the station exit. I rang them and they were there in 5 minutes.
I ordered a taxi for the morning and it[More] was promp.
I am impressed with everything.[Less]