Convenient location, good breakfast. I did not see a fitness center or the mention of one anywhere. Pillows were hard as rocks and the rooms dated.[Less]
A really good sized hotel in a great location. Reasonable facilities, although would benefit from a pool / gym. Staff were attentive, and genuinly made the effort to give good service.[Less]
CLEAN, COMFY AND PRACTICAL
Like staying here because of the mobility accessible rooms available. Not in wheelchair but have difficulty with bath and/or shower. I can manage these facilities in a fashion.
Limited channels on[More] the TV but if you spend your evenings out, then it is not a problem.
I gave 3/5 for sleep quality but this is no reflection on the room, I just do not sleep very well because of health problems.[Less]
Convenient location and good comfortable facilities
Staff are responsive to needs and willing to listen. Decorations within guest rooms appera a little tired and not as modern as some other Holiday Inns. It is ideally located for Borehamwood shops and[More] close to motorway connections[Less]
Food only ok
By tony 23ee
The food can be a bit bland but is edible, the service can be a bit slow when busy but the staff do try, Hotel could do with a freshen up in the rooms, the internet could be a bit quicker and the[More] Freeview tv is limited[Less]
Lovely staff, so helpful, and so welcoming
We have stayed in this hotel at least 100 times over the twenty odd years since our children moved to London.
In these days it was called THE ELSTREE MOAT HOUSE HOTEL.
Regrettably the only complaint[More] we have, is the fact that the hotel requires major renovation now.
In our room this time we had to point out various articles of ironmongery were missing or broken.
I don't think one penny has been spent in upgrading or renovation since the hotel was built......Great shame:[Less]
Great family room
By Pedro C
The hotel is very well located and was perfect for our family break.[Less]
GREAT LOCATION AND COMFORT
Central location immediatly off Oxford street but quiet hotel. Good to access the sights of London Rooms clean and in excellent condition.[Less]
Good Hotel, Good location, Good Staff can be noisy if you get a road facing room (but hey its London).[Less]