Very comfortable hotel-if I stay in Chester again I would definitely try this hotel[Less]
By Jenny 60
Very enjoyable stay, Very helpful and friendly staff.Close to all ameneties.[Less]
OK but hard bed and needs spruce up
Well located functional hotel with convenient free parking (unusual in Chester).
Public spaces a bit tatty in places and due a visit from the decorators.
Clean room, Bed not up to competitor[More] standards, room a bit dated, free internet works. Breakfast OK but basic.
Staff efficient and helpful.[Less]
Fantastic rooms, comfortable beds and a luxury shower
Never visited Liverpool before and we certainly chose the right hotel to stay in. Was allowed early checkin which was very convenient. The staff were very friendly and informative with a great[More] knowledge of the city and surroundings. The bar and restaurant facilities were outstanding. Will definitely be going back.[Less]
Great place to stay.Close to all major attractions[Less]
All you need for a city break hotel
If you want the high quality hotel essentials for a city break , close to all attractions, without paying for services and facilities that you don't want to use - this is the place to stay[Less]
Very friendly staff
low score only given for comfort, as I was given a twin room as all doubles were fully booked[Less]
A very pleasant stay
Mr B and I attended a function in Cloisters. The food was attractive and hot and served quickly and expertly by the staff. It was nice to have hot plates. We were very well looked after. We decided[More] to stay the night and found our room to be comfortable, clean and attractive. The housekeeper was very kind and gave us some extra milk and tea. Nothing was too much trouble. The breakfast was delicious and there was a very good range of hot and cold dishes. (The plates were also hot again- so well done again to the catering staff). We have stayed at this hotel once before about 10 months ago. We were not disappointed on this occasion either. I really love this hotel and the lovely staff. While we were there there a fire alarm went off and the staff were very quick to respond. I was quite impressed. I noticed that the garden near the entrance was well attended and very neat. Thank you for a lovely stay. We will see you very soon.[Less]
GREAT LOCATION AND WELL LOOKED AFTER.
By JOHN B D.
WE HAVE STAYED AT THIS HOTEL MANY TIMES IN THE PAST AND HAVE YET TO BE DISAPPOINTED WITH THE QUALITY OF CARE AND THE EASY APPROACH OF STAFF ON DEALING WITH ANY REQUESTS THAT WE HAVE MADE..WE VALUE[More] THEIR GOOD HUMOUR AND ATTENTION TO DETAIL AT ALL TIMES IRRESPECTIVE OF TIME.[Less]