We have been here before on several occasions and we always enjoyed our stay.
This time we noticed some improvements, such as new carpets, fresh decor and new mattresses, plus a screen in the shower[More] rather than just a curtain. It looked extremely smart and presentable.[Less]
comfortable and clean
Stayed many times and always the best service and friendliness by the staff and a real pleasure for me to be able to stay with my dog absolutely perfect[Less]
Excellent staff and spotlessly clean
From the moment we walked in the staff were attentive, friendly and very helpful at all timesThe rooms were very clean and the beds were comfortable. The breakfast was good and there was always[More] plenty of food which was constantly refreshed.The heating in my sons room stopped working and within 5 minutes of reporting it a heater was put in the room and a box of chocolates was given - never had this at any hotel I have stayed in. I have no hesitation in recommending a stay here[Less]
Great business facilities
A great stay in a comfortable, and well located Hotel. Ideal for anyone wanting a quality overnight stay with a great set of business facilities on site too![Less]
By A Taylor
Great located proerty, with great service and the rooms were good and spacious.[Less]
Comfortable stay with excellent staff.
Have used this hotel on numerous occasions over the years, usually for a couple of nights stay once or twice a year, because of the convenience of location. Quality of the rooms and the general[More] fabric have generally been excellent. However, it was sometimes let down by the level of staff training! But no such now, well trained helpful, pleasant staff made this visit great, from reception to the bar and restaurant staff, nothing was to much trouble. Happy to recommend this hotel.[Less]
Value for money
By Zany Zeus
Overall a good experience.
Positives: Neat, quiet environment. Large rooms and polite staff. Breakfast, parking and free internet included.
Negatives: Shower taps not working well but not too much[More] of a problem otherwise I would have contacted staff.[Less]
Convenient, clean and comfortable
Local to the town - walking distance, business meeting room spacious and well laid out. Good nights sleep, quiet room, WiFi good as well.[Less]
Comfortable hotel Centrally located
By Super Owl
The hotel was clean, modern and comfortable. Our room had air conditioning which was appreciated. The hotel is centrally located to Redditch town centre making walking everywhere very easy.
Large[More] car park - and literally minutes away from the train station.[Less]