Comfortable room,good breakfast and friendly staff. Would definitely recommend.[Less]
Great Place to Stay
The staff are friendly, the location is clean and well kept. Good value for money. Great location. I would stay here again[Less]
Good value good location
We stayed two nights for a trip to the Harry Potter Studio, this proved to be an excellent choice. Only 15 minutes from the studio tour. The rooms were clean and comfortable, the staff were helpful[More] and friendly offering advice and guidance about the hotell and surrounding areas. There was plenty of choice for breakfast and once again the breakfast staff were helpfully and friendly. We required an acceptable room for one of our party and this too proved to be spot on.
I would recommend this hotel for a short stay in this area and are planning another trip next year.[Less]
Service at reception was excellent - friendly and helpful.[Less]
Stayed here for a week and it was well worth it. Walking distance to 3 Underground stations. Also a nice walk to Warr Harley Davidson.
While the breakfast choices may be limited to some guests[More] standards I didn't find this to be so as I had sufficient choices to suit me.
Staff was excellent. Room was clean and housekeeping did a great job daily which was also checked by a supervisor.
GM shows he does care strongly about customer service and satisfaction and it reflects in the employees attitudes.
Having stayed in several other hotels nearby (Kensington)
I found this Holiday Inn to be far better than they were and for less cost.
Unless future plans dictate otherwise, this is where I'll stay when I return to the UK.[Less]
It Was nice and Clean room and bathroom. Bathroom door was placed in a way that I caught up my hand while trying to shut it. Staff was 10/10 but breakfast was 5/10. Wont stay here in future because[More] of very bad pillows and I couldn't sleep at all. Sorry :([Less]
When stranded at Heathrow I was able to get a room here and was very very well taken care of by Keven and his staff. They kept the kitchen open a tad to make sure I hade a late dinner, a very nice[More] room and helped me with a few logistics. Highly recommend.[Less]
Comfortable well presented hotel
Stayed here for business prior to a flight the following day. Arrived late so was unable to make use of communal areas or try the food.
Staff were very helpful and friendly, I was speedily checked in[More] and chilling out in my room within a matter of minutes.
Checked out early in the morning and returned the next day to collect my car, process was smooth and uneventful, I was on my way quickly[Less]
A night at LHR
Very helpful and welcoming staff following taxi mix up taking me to wrong hotel initially! Light, bright but quiet lobby. Staff dealt with International IHG card mix up, luggage assistance to my[More] room. Very comfortable and spotlessly clean, quiet floor. Very safe. All staff polite but discreet. Bus transfer to airport on time and easy.
Only downside breakfast doesn't start early enough![Less]